pinterest-site-verification=d904726e180b546ecd21c21b03da108d FAQ – GlamourandGloryCo

FAQ

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How Long Will it Take To Get my Item?

Since each item is carefully home and handmade by the CEO, please allow 3-5 days of making and packaging before your order is shipped out. You will receive a shipping confirmation email and tracking number once your order is shipped. 

Customer Returns:

Unfortunately, Glamour and Glory has a no refund/cancellation policy. After a piece has been ordered, the process has begun. Each item is homemade by the designer and its creation has begun the moment your order has been processed. If you have any concerns about your lip gloss please email us at glamousandglorycosmetics@gmail.com and the designer will fulfill your concerns.

Damages?

Please email info glamourandglorycosmetics@gmail.com within 5 days of your purchase if you notice anything wrong with your order. 

Do you ship internationally? 

No. 

How can I track my Package/s?

Once your order ships, you will receive a confirmation email with a tracking code.

What if I put in my wrong address?

If you have provided an incorrect address and your order has not been shipped yet , we will do our best to update your order with the correct address. However, if your order has already shipped we are not responsible. A $4 fee for repostage will be charged for your items to be sent to you again. Please email info glamourandglorycosmetics@gmail.com with any questions or concerns.

What if my package is lost?

Glamour and Glory Cosmetics is not responsible for items that are lost by the mail carrier or by any shipping service.

What payment methods do you accept?

Credit Cards - We accept Visa, Mastercard, and American Express. Note, cards issued by local banks which do not carry one of the below logos will not be accepted by our global processing service, in which case we recommend PayPal as an alternative.

We accept Paypal, Visa, Afterpay, ApplePay. Please let us know if you have any questions.

Payment Security - All transactions submitted to us are encrypted with 128 SSL software which encrypts information you input to protect it from interception by outside parties. Glamour and Glory Cosmetics is committed to maintaining the highest levels of security and protection against fraud. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information, and shipping/billing information are confidential and safe.